Privacy Policy

Privacy Policy

Sara's Solutions

Effective Date: [11th March 2026]

Sara's Solutions provides virtual assistance services including administrative, secretarial, book-keeping and back-office support. We are committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our services or interact with our business.

1. Information We Collect

We may collect and process the following types of personal data:

Personal Identification Information

• Name
• Business name
• Email address
• Phone number
• Postal address

Business Information

• Documents or data provided for administrative or back-office tasks
• Calendar and scheduling information
• Business contacts supplied by clients for work purposes

Technical Information

• IP address
• Website usage data (if you use our website)
• Cookies and analytics data

2. How We Collect Your Information

We collect information in the following ways:

• When you contact us via email, phone, or website
• When you enter into a service agreement with us
• When you provide documents or information required to complete      tasks
• Through website forms or newsletter sign-ups
• Through cookies or analytics tools on our website

3. How We Use Your Information

We use your data to:

• Provide administrative, secretarial, and back-office services
• Communicate with you regarding your projects or enquiries
• Manage contracts, invoices, and payments
• Improve our services and customer experience
• Meet legal or regulatory requirements

We only use your data where we have a lawful basis to do so, including:

• Contractual necessity
• Legitimate business interests
• Legal obligations
• Your consent (where applicable)

4. Data Sharing

Sara's Solutions does not sell your personal data.

We may share your information with trusted third parties where necessary to provide services, such as:

• Cloud storage providers
• Accounting or invoicing software
• IT support services

All third parties are required to handle your data securely and in accordance with data protection laws.

5. Data Security

We take appropriate security measures to protect your personal information, including:

• Secure cloud storage
• Password-protected systems
• Limited access to client data
• Confidential handling of documents

6. Data Retention

We only retain personal data for as long as necessary to:

• Provide our services
• Meet legal, tax, or accounting requirements
• Resolve disputes

When data is no longer required, it will be securely deleted or anonymised.

7. Your Data Protection Rights

Under the UK data protection laws, you have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data
• Restrict or object to processing
• Request transfer of your data (data portability)
• Withdraw consent where processing is based on consent

8. Cookies (If You Have a Website)

If our website uses cookies, they may be used to:

• Analyse website traffic
• Improve website functionality
• Remember user preferences

You can control cookies through your browser settings.

9. Contact Information

If you have questions about this Privacy Policy or how your data is handled, please contact:

Sara's Solutions
Email: [contact.sarassolutions@gmail.com]
Phone: [07896 049044]

 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available upon request or on our website.